Customer Satisfaction Is Worthless Customer Loyalty Is Priceless : How to Make

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A nationally syndicated columnist and sales trainer shows how to convert satisfied customers into loyal customers. Includes real-world techniques helpful checklists inspiring stories and thought-provoking self-tests. Nationally syndicated columnist and sales trainer Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

Listed: Martha Russel

Due to variances in monitor color, and lighting, the color of some items may differ slightly from the photographs

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Vanessa Jane is a family-owned business based in Indiana. We sell only authentic merchandise from brand new to used, and list new inventory daily. Make sure to put us on your favorites to see what's new each day! We source all of our inventory from reputable sales channels, including:

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  • Shelf I19 (OS/Multicolor)

    Listing SKU: VJ6953695838293

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