SPECIFICATIONS

Brand Name: TNCE

Certification: CE,RoHS,FCC

Choice: yes

Connection protocol: 2.4Ghz WIFI or zigbee

EU LVD Voltage: High voltage: Above 50Vac or 75Vdc

Model Number: smart switch

Multi-channel control: 1/2/3/4 gang

Origin: Mainland China

Power-off memory: Yes, Preset information can be customized

Remote control: Yes, APP by phone or voice control

Timer control: Yes, It can be set up through the mobile APP.

US Specifications: 120x72 mm

Voice control: Yes, need voice assistant. (google home or alexa)

Voltage: Other

Note, if you choose Zigbee Version switch, you need a tuya zigbee gateway to use Zigbee switch normal.

Two wiring methods (with neutral wire, without neutral wire)

First, you need to connect the bulb included in the package to both ends.

If there is a neutral wire, you need to connect the live wire (L), the neutral wire (N), and the bulb wire.

If there is no neutral wire, you need to connect the live wire (L) and the bulb wire.

Two-way control, Multi-control Function
Set on APP, Easy installation and wiring. Switch1 connect normal wiring and connect the light bulb. Switch2 only needs normal wiring, No need to connect the light bulb.

Smaller concealed parts:
Require less space, making installation more convenient.

433MHz +WiFi or zigbee More Choices
You can control the switch using a 433-enabled product or a wireless network.

APP remote control
The user can use a smartphone to remotely control the home electronics remotely anytime, anywhere as long as the phone has 2G / 3G / WIFI
network compatible with iOS and Android operating system with SmartLife and Tuya
Alexa and Google Home Control
Compatible with Amazon Alexa (Echo / Dot / Dot / Tap), Google Assistant,. Flight ticket counter with Amazon Alexa or Google Home
to turn your lights on or off with your voice, No hub required

Timing
The smart switch is automatically turned on and off at a given time through the timer function. Choose the time you want to wake up,
automatically open the light, so you can easily enter the day; choose the time you want to close the light.

Waterproof
suitable for humid environment, The glass part of the panel is waterproof

Share With Family
The control switch can be shared with family members.






Q&A:

1. Q: If the switch wiring is complete but the switch fails to function properly, or the light bulb keeps flickering, what could be the cause?

A: If you have wired the switch without connecting a neutral line *and* have not installed a capacitor across the terminals of the light bulb, both the switch and the bulb may malfunction. You simply need to connect a capacitor across the light bulb terminals to ensure the device operates normally.

2. Q: Does this panel support both wiring configurations—with a neutral line and without a neutral line?

A: Both methods are supported. If a neutral line is available, you may wire it in the standard configuration; if no neutral line is present, you must connect a capacitor across the light bulb terminals. Please refer to the wiring diagram below for specific connection schemes.

3. Q: If the touch switch on the panel fails to turn on, yet the light can still be controlled normally via the mobile app, how should I resolve this?

A: Please remove the glass panel and check whether the back housing has become deformed during installation and mounting. If the back housing is indeed deformed, please slightly loosen the mounting screws.

Once the screws are loosened, the back housing should automatically spring back to its original position. After the back housing has returned to its normal state, reattach the glass panel; the switch should then resume normal operation.

4. Q: Is it possible for two separate switches to control a single light bulb simultaneously?

A: Yes, it is possible. You can configure a "multi-control association" within the app to allow multiple switches to control a single light bulb in tandem. Specific wiring and configuration instructions are provided in the images below.

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